ABOUT OUR FABRICS

Q : Where are Outdura fabrics made?

A : All Outdura fabrics are 100% woven in the USA, in Hudson, North Carolina.


Q : What are Solution-Dyed Acrylic fabrics?

A : Solution-dyed acrylic fabrics are made with the color embedded all the way through each fiber, giving long lasting color fastness.


Q : How can Outdura fabrics be used?

A : Our fabrics are suited perfectly for use on outdoor and indoor furniture, patio umbrellas, pillows and cushions.


Q : What makes Outdura fabrics different than other fabrics?

A : That's easy - they are all:
- Made of 100% Solution-dyed branded Acrylic Fibers
- Have Bright Colors with a High Luminosity
- Fade Resistant
- Highly Dirt and Water Repellent
- Easy to Clean
- Breathable


Q : What makes Outdura’s fabrics so durable?

A : Our superior fiber and spinning techniques strengthen the fabric, ensuring a longer lasting life.


Q : Are Outdura fabrics water resistant?

A : Yes, our fabrics water repellent finish makes it water resistant, scoring 90 out of 100 on the strict AATCC spray test.


Q : Do you offer waterproof fabrics?

A :  Yes. See your sales representative or call 866-688-3872 for more information.

CONTACT

Q : How do I contact a sales representative for my region?

A : Find the member of our sales team for your area or by calling 866-688-3872.


Q : How can I contact Outdura?

A : Simple – there are three ways you can contact us:
  1) Use the Contact form
  2) Email to [email protected]
  3) Call 866-688-3872

SALES

Q : Can I get a sample of a fabric?

A : Yes. Send your request for a fabric sample to us via email.


Q : Do you have fabrics available by the yard?

A : Yes, our Ovation II fabrics are all available in both full roll and cut yardage. (minimum cut yardage order – 1 yard) 

Q : Can I order a custom color fabric?

A : Yes. See your sales representative or call 866-688-3872 for more information.


Q : Can  a fabric be ordered once it is discontinued?

A : In some cases - See your sales representative or call 866-688-3872 for more information.


Q : Is there a fabric selection tool available?

A : Yes. Visit our Design Selector to see how our fabrics look on furniture.


Q : I have a retail store, and love the Design Selector tool. Can I put it on my website?

A : Yes. Details for embedding this feature onto your website are available on the Design Selector

WARRANTY

Q : What is the warranty for Outdura fabrics?

A : All Outdura fabrics have a comprehensive 10 year warranty.


Q : I have a warranty claim; what should I do?

A : Contact the company where you purchased your products. Your claim will be processed through the proper channels.
 

CLEANING

Q : What is the correct way to clean my fabrics?

A : Care and cleaning of our fabrics is outlined on the Care and Cleaning section of this site.


Q : How often should I clean my outdoor furniture or umbrellas?

A : It is recommended to clean your outdoor furnishings each spring season.


Q : What happens if I power wash my umbrellas and cushions?

A :  We do not recommend power washing of any of our fabrics. This can damage the fabric, and is not covered under our warranty. Please follow our care and cleaning instructions for best results.